You can reach us via our Customer Support Email: support@yolanesspower.com
We offer a 30-day money-back guarantee from the date of purchase if you are dissatisfied with your purchase from YOLANESS for any reason.
We do not take phone orders nor do we accept any payments by phone, but you have the option to make payment from our website through various methods including PayPal or purchase from our authorized retail store such as Amazon.
Please note that after an order is placed, it does take up to 1-2 business days to process and fulfill your order. During the process, a label is created but the estimated delivery date does not get updated until FedEx actually picks up the package from our warehouse distribution center. Transit time via FedEx may vary and may take up to 7 business days for delivery.
For orders placed on Amazon can be tracked under Amazon.com or through the mobile app. You may also contact us for further assistance. For orders placed on our official website at www.yolanesspower.com, an email confirmation with the FedEx tracking number will be sent to the email address on file. You may want to check your Spam or Junk folder if you have not received any email from YOLANESS. You may always contact us at support@yolanesspower.com for further assistance.
We appreciate your interest in YOLANESS . For any sales related inquiries, please contact us via email at sales@yolanesspower.com. Our sales team will be happy to assist you.
We currently do not offer out of warranty repair at this moment but we are in the process of offering this service in the near future.
We appreciate your interest in YOLANESS . For any marketing related inquiries, Please contact us via email at marketing@yolanesspower.com. Our marketing team will be happy to assist you.
Yes, we do offer a price adjustment within the 30-day purchase period under these circumstances: 1. Cannot be applied towards limited sales events, such as Amazon Prime Day.2. Only one coupon code may be applied to an order, multiple coupon codes may not be combined for additional discounts.